07968 147611 Office: 01913 783831 info@qualityph.co.uk
Gas Safe Reg. #560396 Trading Standards Approved
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★ 84/84 Perfect Reviews · Gas Safe #560396

Honest, reliable plumbing & heating across Durham, Newcastle & Sunderland.

Anthony and the Quality Plumbing & Heating team have been fitting boilers, bathrooms and wet rooms — and saving Christmases — for over 20 years. Gas Safe registered, Trading Standards approved, and famous for telling you the truth, even when it costs us a job.

Get a Free Estimate → Call 07968 147611
Gas Safe Registered #560396
Trading Standards Approved
84 Verified Reviews · 100% Score
20+ Years Experience
0+ Years Experience
0/0 Perfect Reviews
0 Insurance Claims in 20 Years
0% Gas Safe & Insured
Why Choose Us

The Durham plumber locals trust — and recommend by name.

Run by Anthony, a Gas Safe registered engineer with over two decades on the tools. The kind of tradesperson who'll tell you when work isn't needed — and turn up exactly when he says he will.

Gas Safe Registered #560396

Every gas appointment is carried out by a Gas Safe registered engineer. Verifiable, accountable, and fully qualified to work on every domestic and commercial system.

Trading Standards Approved

Our prices, our paperwork and our promises all hold up to independent scrutiny. Trading Standards approved means you're protected before, during and after the job.

20+ Years, Zero Claims

Fully insured with comprehensive public liability cover. We've never had to make a claim in over 20 years of trading — that's the kind of track record that speaks for itself.

84/84 Perfect Reviews

Eighty-four customers asked. Eighty-four perfect scores. Verified on Expert Trades — top marks for time-keeping, tidiness, friendliness and value, every single time.

Honest, No-Nonsense Advice

Customers tell us we saved them hundreds because we wouldn't do work that wasn't needed. If you don't need a new boiler, we'll tell you. If you do, we'll find you the best one.

Baxi & Uponor Partners

Approved partners with two of the industry's most respected names. Better warranties, better parts availability, and the technical backing of brands that engineers actually trust.

Our Services

One trusted team. Every plumbing & heating job, sorted.

From a dripping tap to a brand-new bathroom or a full commercial refit — Anthony and the team take care of the lot. Domestic, landlord and commercial work across the North East.

Boiler installation Durham Heating

Boiler Installation

New boiler fitted, swapped or upgraded — Baxi-approved installs with manufacturer-backed warranties. Free quote, honest sizing, tidy install.

Get a quote →
Boiler repair Newcastle Emergency

Boiler Repair & Servicing

Fast emergency call-outs and annual services from a Gas Safe engineer. Most issues diagnosed and fixed the same day — even at Christmas.

Book a repair →
Bathroom installation Durham Bathrooms

Bathroom Installation

Full bathroom refits — design, plumbing, tiling, the lot. We've sorted everything from tired family bathrooms to high-end ensuites across Durham and the North East.

Plan your bathroom →
Wet rooms and shower rooms Durham Showers

Wet Rooms & Shower Rooms

Beautifully tanked and tiled wet rooms, walk-ins and shower rooms — built to last and built to spec. Ideal for accessibility upgrades or modern style.

Discuss your project →
Landlord CP12 gas safety certificates Landlords

Landlord CP12 Certificates

Annual gas safety inspections and CP12 certificates issued same-day. Keep tenants safe, paperwork compliant and your portfolio fully covered.

Book CP12 →
Power flushing Durham Heating

Power Flushing

Sluggish radiators? Cold spots? A professional power flush clears years of sludge from your system, restores efficiency and helps your boiler last longer.

Book a flush →
General plumbing Durham Plumbing

General Plumbing

Leaks, taps, pipework, hot water cylinders, blocked drains — every plumbing job big or small, done properly first time, kitchens left spotless after.

Get help today →
Commercial plumbing shop and hotel refits Commercial

Commercial Refits

Shops, hotels, offices and new-build projects — fully managed commercial plumbing and heating, scheduled around your trading hours and signed off to spec.

Discuss your project →
New build plumbing Durham New Builds

New Build Plumbing

Full first & second-fix plumbing for new build properties — Uponor-approved underfloor heating, pipework, fittings and bathrooms, ready for handover.

Get involved →
Plumber working
20+ Years on
the tools
Boiler installation
What You Get

Every job, the Quality Plumbing way.

We don't cut corners and we don't disappear after the job's done. Here's what's included as standard with every plumbing or heating job we book in.

  • Free, honest estimate — no hidden charges, no pressure, no fake "limited-time" deals.
  • Gas Safe registered engineer on every gas job — not a subcontractor or apprentice unsupervised.
  • Tidy, respectful tradesmen — dust sheets down, kitchens left spotless, the way you'd want them in your own home.
  • Manufacturer-backed warranties as Baxi & Uponor partners — protected long after we've left.
  • Clear paperwork & certificates — Gas Safe certificates, CP12s and warranties issued the day we finish.
  • Fully insured, zero claims in 20+ years — your home, your family and your property always protected.
Get Your Free Estimate →
★★★★★ 84 / 84 verified Expert Trades reviews

Real reviews. Real customers. Top marks every time.

Every review below is independently verified on Expert Trades — perfect scores for time-keeping, tidiness, friendliness and value. We've never had a single negative review.

★★★★★

"Solved an awkward pipe problem… Very professional job."

Verified · Expert Trades Nov 2025
★★★★★

"Excellent and professional service. Anthony kept me informed to when he was coming and identified and solved the problem quickly. Would highly recommend the firm."

Verified · Expert Trades Jan 2025
★★★★★

"If you're looking for a plumber in the Durham City area I can highly recommend Anthony. He is very knowledgeable and his communication is excellent. We diagnosed the problem by phone and he fitted the replacement part the following day."

Verified · Expert Trades Dec 2024
★★★★★

"Saved Christmas by fitting me in before the big day, fast, friendly, top service."

Verified · Expert Trades Dec 2022
★★★★★

"Very efficient and professional service. Job assessed and completed in good time at a reasonable price. My father has dementia and we needed to get the boiler repaired quickly. Anthony was patient and helpful with him and his carers too."

Verified · Expert Trades Sep 2021
★★★★★

"The problem was identified straight away and fixed, with a very friendly attitude. Kitchen left spotless. Thank you!"

Verified · Expert Trades Mar 2021
★★★★★

"Excellent service from Quality Plumbing — very friendly and knowledgeable, nothing was too much trouble. Even when major problems were uncovered from leaks and previous fitters, it was all sorted with no issues and no stress."

Verified · Expert Trades Aug 2020
★★★★★

"Excellent quick friendly helpful service. Highly recommend."

Verified · Expert Trades Aug 2020
★★★★★

"Thoroughly recommend Quality Plumbing & Heating. They saved the day when another local company tried to massively overcharge us and do work that was not required. A very honest tradesperson who did the work to a high standard."

Verified · Expert Trades Aug 2020
★★★★★

"From the initial contact with Anthony, he came across very knowledgeable and friendly and nothing was a bother. He had the job sussed in about 30 minutes from start to finish — well impressed. Thanks again for the great service."

Verified · Expert Trades Jul 2020
★★★★★

"Solved an awkward pipe problem… Very professional job."

Verified · Expert Trades Nov 2025
★★★★★

"Excellent and professional service. Anthony kept me informed to when he was coming and identified and solved the problem quickly. Would highly recommend the firm."

Verified · Expert Trades Jan 2025
★★★★★

"If you're looking for a plumber in the Durham City area I can highly recommend Anthony. He is very knowledgeable and his communication is excellent."

Verified · Expert Trades Dec 2024
★★★★★

"Saved Christmas by fitting me in before the big day, fast, friendly, top service."

Verified · Expert Trades Dec 2022
★★★★★

"Thoroughly recommend Quality Plumbing & Heating. They saved the day when another local company tried to massively overcharge us and do work that was not required."

Verified · Expert Trades Aug 2020
Service Areas

Covering Durham, Newcastle, Sunderland & the surrounding North East.

Based at Tennyson House, Meadowfield — handily placed for the whole region. From Durham City and the Durham Dales to Tyneside and Wearside, we'll come to you.

Durham City

Durham City

 Newcastle upon Tyne

Newcastle

 Sunderland

Sunderland

 Gateshead

Gateshead

 Chester-le-Street

Chester-le-Street

 Meadowfield

Meadowfield

 Spennymoor

Spennymoor

 Bishop Auckland

Bishop Auckland
How It Works

Booking us is the easy part.

Four simple steps from picking up the phone to a job done properly. No sales gimmicks, no pushy upsells — just an honest quote and a tradesperson who turns up when they say they will.

01
Get in touch

Get in touch

Call Anthony on 07968 147611, drop us an email or fire over a WhatsApp. Most calls are diagnosed and quoted on the spot.

02
Free estimate

Free Estimate

Honest, written estimate — no hidden charges, no pressure. If a job isn't needed, we'll tell you.

03
Job booked

Job Booked

Pick a date that works for you. We'll arrive on time, in branded vans, fully kitted out and ready to crack on.

04
Job done

Job Done & Tidied

We finish on spec, leave your home spotless and hand over all certificates & warranties the same day.

Anthony's Promise

The bloke whose name is on the van — on every job.

You won't get bounced between strangers, junior fitters or call centres. You'll deal with Anthony — the engineer who founded Quality Plumbing & Heating, named personally in dozens of customer reviews, and the same person who'll be there on the day.

  • One named engineer, every visit

    Anthony quotes the job, plans it and works on it — start to finish, no surprises on the day.

  • Same-day diagnosis where possible

    Many jobs we can diagnose by phone and book in the next day — including emergency boiler call-outs.

  • Affordable, transparent pricing

    Quotes you can read, prices that match the work. We'll happily explain every line so you know exactly what you're paying for.

  • Friendly, properly local service

    Customers tell us we made the whole thing stress-free. That's the bar — and we keep clearing it, 84 reviews in a row.

Book Anthony Today →
Plumbing work in progress Boiler installation

Trusted Partners & Accreditations

FAQs

Got a question? Anthony's probably been asked it.

Here are the questions we hear most. If yours isn't covered, give us a quick call or drop us a message — we don't charge for advice.

07968 147611

Anthony · 7 days a week

info@qualityph.co.uk

We reply same-day, every day

Yes — fully Gas Safe registered, registration number 560396. You can verify us on the official Gas Safe Register at any time. Every gas job we do is carried out by a Gas Safe registered engineer, no exceptions.
Always. Every estimate from Quality Plumbing & Heating is free, written down, and free of pressure. If we can quote it on the phone we will — and if it needs a visit, we'll come out at no charge.
Yes — we cover emergency boiler repairs across Durham, Newcastle and Sunderland. Most calls we can diagnose by phone and book in same-day or next-day. We've been known to save Christmas more than once.
Fully insured with comprehensive public liability cover — and proud to say we've never had to make a claim in over 20 years of trading. Documentation available on request.
Yes, we provide annual landlord CP12 gas safety certificates across the North East. We can manage portfolios, work around tenant schedules and issue all paperwork same-day. Discounts available for multiple properties.
Absolutely. As well as domestic homes and landlord work, we cover shop & hotel refits, new build sites, and ongoing commercial plumbing & heating contracts. Scheduled around your trading hours wherever possible.
We're based in Meadowfield, Durham and cover Durham, Newcastle, Sunderland, Gateshead, Chester-le-Street, Spennymoor, Bishop Auckland and the surrounding North East. If you're not sure if you're in our area, just give us a quick call.
Get In Touch

Ready for a free, honest estimate?

Tell us a bit about your job and Anthony will be straight back to you with a quote — no pressure, no pushy sales pitch, just straight answers from a Gas Safe engineer who's done it 84 times before. (And got a perfect score every time.)

Call Anthony07968 147611 Office01913 783831 Emailinfo@qualityph.co.uk

Get a Free Estimate

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